This Privacy Policy describes how The Bull and the Fat Man (“we”, “our”, or “us”) collects, uses, and protects your Personal Information when you visit or make a purchase from our website www.fatbull.co.za (“the Site”).Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and details needed to process your purchases or assist you with support.

Device Information

Examples collected: browser type, IP address, time zone, what pages/products you view, and how you interact with the Site.
Why: to load the site correctly and improve user experience.
How: automatically through cookies and similar tools.

Order Information

Examples collected: name, billing/shipping address, phone number, email, payment details.
Why: to process orders, arrange delivery, communicate with you, and screen for fraud.
How: collected directly from you.
Shared with: Shopify (our ecommerce platform), PayFast (our payment processor), and trusted logistics or supply partners as needed.

1. Customer Support

If you contact us, we may collect your name, contact details, and the content of your message in order to assist you effectively.

2. How We Use Your Information

We use your personal information to:

• • Fulfill and manage orders
  • Provide customer support
  • Communicate order updates and offers
  • Improve our store and marketing efforts
  • Comply with legal obligations

3. Sharing Your Personal Information

We share your information only when necessary to deliver our services, including:

• • Shopify: to operate our online store
  • PayFast: for secure payment processing
  • Logistics partners: for shipping and order fulfilment
    We may also disclose information to comply with legal requirements or protect our rights.

4. Cookies

We use cookies to:

• • Keep your cart updated
  • Remember your preferences
  • Analyse site traffic to improve performance

Most browsers allow you to manage cookies under “Settings” or “Preferences”. Disabling cookies may affect your experience on our Site.

5. Behavioural Advertising

We may use tools like Google Analytics or Facebook Ads to understand customer behaviour and show relevant ads.

To opt out of targeted ads:

• • Google Ads
  • Facebook Ads
    Or visit http://optout.aboutads.info/

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You may:

• • Request access to your personal information
  • Ask us to correct or delete your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Do Not Track

Our Site does not respond to “Do Not Track” signals from your browser, as there is no consistent industry standard for such requests.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 marketing@fatbull.co.za
📍 1 Stanger Avenue, Wierda Park, Centurion, Gauteng, South Africa

Last updated: 26 October 2025